The Turnchapel Pong

Since the 1990s, Turnchapel has been plagued by 'nasty niffs' from South West Water's sewerage system. Despite plenty of 'reactive' works taking place over the years, nothing seems to have cracked the problem.

Frustration has been rising and as a result, in September 2021, TRA began working directly with Mr Guy Doble, SWW's Director of Waste Water Services, and his team. Early indications are encouraging – SWW are taking it seriously, and want villagers to help, by collecting information that will help them diagnose and fix the root causes.

See what's been going on
.pdf format PowerPoint, presented at the TRA village meeting on 13th January 2022 and amended to 3rd February; opens in new window.

Send a Pong Report
Sends a report to our dedicated SWW support agent. You will need to include your email address.

Why not 'pin' this page to your smartphone's home screen, so you can easily make a pong report from your 'phone? These links show you how.

Please keep reports factual, polite and constructive; we need to help SWW do their absolute best to solve this problem and whilst the temptation to offload frustration with an angry rant may be strong, it'll most likely do more harm than good.